Loved that parking was around the hotel. Loved loved loved the 5 star furnishings of my rooms! It was beyond our expectations! We went to the penguin parade so our check-in was outside the expected time. Spoke with the lovely lady over the phone regard this issue & she made every effort to ensure our extremely late check in was as smooth as possible. The security man that let us in was friendly & calming (even though it was 1130pm)! He answered the phone promptly and came to open the doors in a timely manner and was smart looking & very curtious at this late hour. Would definitely recommend this hotel for those that can’t or wish to drive the 2.5hrs back to Melb city after the penguin parade.
Georgie
dicembre 2024
Loved location, clean room, friendly staff
Debby
dicembre 2024
l have stayed at the Mercure in Pakenham many times. The staff are excellent and the rooms lovely and quiet and l feel safe when staying,
Dianne
maggio 2024
I stayed at Mercure Pakenham for one night from June 14th to June 15th and had a very pleasant experience. The check-in process was smooth, and the staff were friendly and welcoming. The room was clean, modern, and well-equipped with all the necessary amenities for a comfortable stay. The location was convenient, close to local attractions and amenities. Overall, it was a satisfying stay, and I would recommend it to others looking for accommodation in Pakenham.
Yi
giugno 2024
Bathroom was PERFECT! Especially for me as I recently had knee surgery. The bars in the bathroom to assist with toilet use and the fold down seat in the shower were brilliant. Lighting was more than adequate and the bed was very comfortable and warm. Full length mirror was a life saver for getting ready in the morning. Overall it was a very comfortable stay.
Meaghan
maggio 2024
The entrance was obvious, plenty of parking. The check-in was easy, and check out times where laid out. Staff were great explained everything when i checked in and made ot so simple to check out. The shower was great, spacious, clean, towels, face cloth, the shampoo, conditioner AND body wash was a lovely surprise. Smelt amazing. The bed was comfy, the sheets and blanket were soft and clean. The room had ac too... was so nice to come back to a nice cool room, was super humid and hot outside, had to be the weekend I was there 🙃 loved the convenience of the motel in Pakenham.
Hela
gennaio 2024
It was in a great location, very clean, comfortable bed, very good shower. All Staff cleaners and administration where excellent. Good size room. Very good and quiet Air Conditioner.
Steve
febbraio 2024
The room was a great size and had all the amenities and comforts we could ask for. I have a very bad back and usually have trouble sleeping when away, especially after driving for hours to this location. I found the bed to be so comfortable it was a pleasant surprise
Bronnie
maggio 2024
Check in proccess was smooth, parking outside with an easy side entrance is good for luggage. I was on the ground level but there were elevators to upper levels. Good shower pressure, clean linens and comfy bed.
Theodore
maggio 2024
Being in Pakenham, I was quite surprised of the quality of the venue and amenities. Staying at this hotel felt like we were staying in a hotel in the city. The room was very clean and just like a hotel room in the city. Really impressive and thankyou for the complementary waters.
Ryan
novembre 2023